Wednesday, 9 October 2013

When The Yarn Stinks

I put the yarn inside a nylon stocking and wash it free from stinking oil.
Bying yarn from Garnudsalg is like going to a restaurant and being told to do dishes before eating there. In addition you have to clean your table afterwards.

The company sells great yarn at low prices. And that is good - but there is a big catch. The yarn stinks so much from spinning oil and you get stains on paper, projects bags and anything else that comes in touch with it.

Worst of all is that intense smell that does not go away from your fingers after washing them several times. I knew all that - my last order was totally wrong in color from the shop photos and is now safely secured in plastic bags. But that is another story...

Anyway, I bought new yarn from the shop.... Not easy to find a proper red color in the thin wool yarn i wanted.

This time I had some weapons to concur that awful smell and all the oil: Dish washer detergent and a turn in the washer. A friend told me about that and without washing the yarn first it is impossible to use.

So, if you have experienced something like this I share the good advice I got (to do the job the company should have done:
1. Put your skeins in a nylon stocking and secure by tying a knot between them
2. Soak in cold water and a strong dishwasher detergent
3. Sqeese out some of the water
4. Put the stocking with the skeins in the washer on wool program
5. Give them an extra spin after the program is finished
6. Take the skeins out and dry them in a warm place
7. Optional: When they seem dry - use your ball winder to wind the skeins back up. You will then get the inside of the skein out - just to be sure that it dries properly.

So, good luck with it if you try it out. About the shop: They do not have an email address - they only answer questions on telephone... Why did I even bother....

25 comments:

  1. Love this story! What an effort you had to do with this yarn... The colour is great.

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    1. Thank you Annelies - not all stories are good. But if they can help others they have a meaning... Yes, I love that color!!!!

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  2. Sikke da noget,det er jo min yndlingsgarn,jeg kan fint leve med at der er spinolie der i imens jeg strikker med det,elsker at tage det nyvaskede strik ud af min maskine og se hvor smukt garnet er blevet,måske kunne www.garnpusher.dk være et alternativ til garnkøb,det er samme garn som hos Holst garn men billigere,der er så også lidt spinolie i .Men der er helt klart mere i det fra Garnudsalg

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    1. Ja, det bliver dejligt når det er vasket, men det var bare for meget. Forfærdelig lugt som hænger i!!! Og man får fedtede fingre af det... Tak for tipset - skal tjekke den butik!!!

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  3. Åh, så mye arbeid med garnet!!
    Svar: BC garn og mønster er kjøpt på nushop.no, så det i Norsk Ukeblad og falt for fristelsen :-)

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    1. Takk for link Britt. Den ser utrolig flott ut!!!

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  4. Ja, der er en grund til, at garnet kan sælges så billigt. Jeg har nu ikke oplevet det i den garnbutik, men tak for rådet. Jeg har noget andet garn, der stinker så meget, at jeg har måttet opgive projektet.
    Til gengæld synes jeg farverne på deres fotos sammenlignet med det garn, man så får hjem, meget ofte er MEGET forskellig.

    Hvorfor vil du ikke tillade pinning til Pinterest? Det vil da kunne udbrede dine flotte designs, din blog og dine gode ideer - som nu denne.

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    1. Ja, det er jo snyd egentlig.... Håber du kan få vasket dit garn så det ikke går til spilde!!! Ja, deres fotos kan man slet ikke regne med. I det hele taget er det meget uprofesjonel måde at drive butik på.... Jeg har droppet Pinterest for der var så utrolig mange der stjal mine billeder og lagde dem ud og linkede til sin egen blog hvor også billederne ble lagt ud. Alt sammen uden at jeg blev kontaket...

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  5. Så mye arbeid det er med garnet etterpå, så burde jo garnet vært gratis! At du orker! I tillegg er jo servicen helt slett, alle burde kunne kontaktes pr email så lenge det faktisk er en nettbutikk det er snakk om!

    I dag har vi hatt skikkelig ruskevær her oppe, sludd i støytene og sneen er nok like om hjørnet. Men den blir sikkert ikke liggende så lenge, og vinteren har no sin sjarm den og.
    Ha en fin torsdag!

    Klem fra meg :)

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    1. Ja, dette var kun pga fargen - hadde jeg fått den et annet sted hadde jeg aldri handlet der... Men hva gjør man ikke for en skikkelig rødfarge.... Vi har også ruskevær men 8 grader - så snøen kommer forhåpentligvis ikke enda.... Ha det fin du også!!!! Klem!!

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  6. Først, hjertelig takk for hyggelige kommentarer hos meg, det setter jeg stor pris på! Å, du, for en god idé med å vaske garnet, tusen takk for at du deler! Ha en flott kveld hos deg, her har vi nydelig solnedgang, imorgen blir det pakking til å reise sørover, første prioritet er strikketøyet! ;-)

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    1. Bare hyggelig!!! Godt du tar det viktigste først!! God tur!!

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  7. Boy, that is a lot of prep to go through to knit, but I guess if you cannot find the color in the weight you want anywhere else, it is worth it. How is the mystery shawl coming? Any updates?

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    1. Thanks Debbie - yes I hope it´s worth it!! The shawl is finished - but I need help taking the photos. It looks so much better on - I will post this weekend :-)

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  8. Uff, så dumt med det garnet. Men det er nok derfor det er så billig, at de har droppet vaskingen. Jeg har hatt stinkende Holst garn, men lukten forsvant da jeg vasket plagget etterpå.
    Men jeg synes du burde gi tilbakemelding til garnutsalg, så de er klar over at ikke alle er fornøyd, slik at de kanskje kan gjøre noe med det. Vet de det ikke, blir ingenting gjort.
    Jeg bestiller omtrent aldri på nett, siden jeg jobber i en garnbutikk. Men så kjøper jeg kanskje litt når jeg er på tur, hvis det dukker opp fristende garn på min vei.......
    Problemet mitt er å bruke opp det garnet jeg allerede har :)
    Ha en riktig fin helg. Klem

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  9. Ja, garnmengden er jo konstant.... Siden firmaet ikke har mailadresse og kun vil kontaktes på telefon kan det heller være. Tror vi garnforbrukere generelt er alt for dårlig til å klage på garn. Vi legger det heller i bunken som ubrukelig garn vi har fra før og konstaterer at det var penger ut av vinduet. Men jeg handlet på pickles og de jukser med fargene på bildene, så det garnet gikk i retur.

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  10. Hey Lone ;o) I am back ;o) I've had computer problems! My computer was gone for over a week! Uggg! LOL!
    I can't believe you have to do all of this, before you knit! Wow, what a process!!! You have patience girl! Big Hugs ;o)

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    1. Good you are back Stacy!!! No patience - but the urge for red. LOL!!

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  11. Har kun et kjøp bak meg hos Garnudslag, og det er en grunn for at det ble med det ene kjøpet. Billig ja, men som du sier så luktet ikke garnet spesielt godt. Det andre var at fargen avvek veldig i forhold til bildet - trodde jeg hadde kjøpt burgunder garn men fikk lilla! - Det siste og avgjørende var at det tok 2 mnd fra jeg bestilte garnet til jeg fikk det i hende. Da hadde jeg ringt og purret 6 ganger....

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    1. Det er mange som er misfornøyd - og godt å vite at jeg ikke er alene om det. Så utrolig dårlig det du opplevde!!!

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  12. I do agree with your complain about the difference between the colour at the firms homepage and in real life, but both this and that the materiel contains oil from the spinningproces and the limited access to contact has www.garnudsalg.dk informed about at the homepage. If you still wants to inform others about your experience, why do you not use the option to contact www.garnudsalg.dk at its profile at Facebook or www.trustpilot.dk where you can rate the firm.
    Best regards from annoter customer/Kristine

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    1. Well, I did contact them on FB - but was told to use the phone if I wanted to complain. Phoning abroad from Norway is expensive - and an internet company that sell their products online to costumers outside their country should at least have an email address where we can contact them. As a knitter I have absolutely no idea what spinning oil in yarn will say for me and my knitting. That is knowledge I think I do not need as a knitter either. I had no idea that I would have to wash the yarn before getting oily on my fingers and stained my projects bags. So, I have shared a way to get around that oil. This is to help others and share my experience. I hope you find that information useful.

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  13. Sorry I did a mistake: www.garnudsalg.dk do NOT describe that their yarn contains residue of spinning oil. I knew it before ordering, because I had been following several danish knitting-blogs, which were describing it. But in respect to the price, I wonder, how could you be disapointed? According to your experience with the spinning oil leaving spots here and there. I have no of that except from a nice greasy feeling on my fingers/hands after several hours of knitting.
    Still you have the option to rate www.garnudsalg.dk at both Facebook and Trustpilot!!
    Do it! /Kristine

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    1. As you read in the post I am disappointed. Greasy yarn is not preferable. This is my experience with both the wrong colored photos, the service and the yarn. I think we both are in our right to mean different about the shop. And that an internet shop must live with bad references if it had products that do not live up to a standard one should expect.

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